Shipping method and cost
The shipment is not charged in Greece. The cash on delivery service is FREE. For the rest of the orders, the cash on delivery service is charged with 5,00 € . Cash on delivery service is only available in Greece. All our parcels are sent within Greece in collaboration with ACS Courier.
Orders are shipped only in Europe and are made with UPS. Shipping costs for each product are € 35.00. We do not ship to other countries.
Delivery time of the order
All orders we receive in our online store are executed within 24 hours. Non-working days, national and local holidays are excluded. The average delivery time for northern Greece and the islands is 2 days, except in cases of remote areas where the parcel can be delivered up to 4 days after shipment. For the rest of Greece the shipments are delivered the day after the shipment. The average delivery time for orders within Europe is about 5-10 working days except for shipments to Cyprus where they are delivered within 2-4 days.
There is constant information about the progress of the order, both during the preparation stage and during the delivery stage in collaboration with the courier company. When sending the order from our store, you are informed via email and text message with the parcel shipping number and the corresponding link so that you can monitor your shipment in real time.
Pickup from store
When completing your order you can choose to pick up your order from our store Xarilaou Trikoupi 6 in Ioannina. In this case, the products you ordered will be reserved for you for 3 working days and during this period you can come to the store at any time and to pick up your parcel. After the above period, your order is automatically canceled. For the best service, the competent employees inform the customer about the status of the order before its cancellation.